Web-based meetings are often seen as an inferior alternative to physical meetings; something to fill in the gaps when travel is too expensive or inconvenient. But the truth is that web-based meetings are only inferior in the way that they are used in practice. Under the hood sits an engine of immense potential which can out-perform almost any physical meeting, if only people knew how to drive it. This book explains practical strategies and approaches to facilitating effective and engaging web-based meetings.