Becoming a Client Magnet - A webinar by Malin, CPF

Wednesday, 24 July 2019 - 9:30am to 11:00am (America/New York)
2019-07-24 09:30:00 2019-07-24 11:00:00 America/New_York Becoming a Client Magnet - A webinar by Malin, CPF https://www.iaf-world.org/site/events/becoming-client-magnet-webinar-malin-cpf

What we will cover: How do you get clients to call you, instead of you calling them?

How do you collaborate with your client before a session? How do you engage and interact?          

What we will cover: How do you get clients to call you, instead of you calling them?

How do you collaborate with your client before a session? How do you engage and interact?          

What beliefs do you hold about yourself in relation to the client? And how do you follow-up?

In this webinar, we will explore and expand the following topics:

•Who are you as a facilitator? Your style makes a difference!

•Contracting with the client – how to build rapport and high level of trust

•Engagement and interaction – your ways of communicating

•Assertiveness and its place in the contracting phase

•The most important stuff to agree upon…

•How to follow-up outcomes and deliverables

•The returning client – A long-term collaborative process

 

 About the Facilitator: MALIN MORÉN DURNFORD. 

Malin is one of the founders of Lorensbergs, and has been a leading light in the business for the last 25 years. Her specialist areas are facilitation, communication, influencing, cross-cultural interaction and leadership development. Malin is a specialist in learning design, and has helped many organisations to improve and develop their internal trainers and facilitators.

On one-to-one basis, Malin also works as an executive coach and as a facilitator mostly with leadership teams. Described as ”a miracle to work with", Malin is a motivator and a producer, target-oriented and focused on delivery and results. Malin has a background in Behavioural Science and is also qualified in the area of Pedagogy and Adult Learning. She is also a Certified Professional Facilitator (CPF) accredited by the International Association of Facilitators, a Hall of Fame member and  a Certified Coach by EMCC.

 

Webinar Information: Wednesday, July 24, 2019 - 7:00 PM – 8:30 PM IST

Energy Exchange: Free for IAF Members & Rs.300 for Non IAF Members (in India)

Registration through town script. https://bit.ly/32dVhzW For details: Narsi: 9445025766 Raj: 9444084268