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The Facilitation Impact Awards (FIA) honours organisations that have used facilitation to achieve a measurable and positive impact as well as the facilitator(s) who worked with them. More about FIA. 

2017 Awards

Platinum award

Client: 
Bruno Gallo Santacruz, International Medical Specialist
Facilitators: 
Kimberly Bain CPF—Baingroup Consulting
Location: 
Humlebæk, Denmark

Impact

According to the World Health Organization between 250,000 and 500,000 people suffer a spinal cord injury (SCI) every year. Global estimates of people living with spinal cord injuries run as high as 1.3 million. The quality of life for these individuals depends

Client: 
Elena Price SPM, Property Manager
Facilitators: 
Tamara Eberle CPF and Shawna Eberle—Traction Stategy
Location: 
Mississauga, Canada

Impact

Two core business activities generated almost $400,000 and reduced energy by 2.25%.

Three key capacity building initiatives affecting all 197 staff were completed.

Two new, broad-impact partnership projects that literally take SQ1 ‘beyond the bounds of the shopping centre’ were launched.

Gold award

Client: 
Sam Burns, Senior Vice President, Information Services
Facilitators: 
Mara Svenne CPF and Cindy Murray
Location: 
Toronto, Canada

Impact

Employee engagement survey results for Information Services employees increased on all measures from 2015 to 2016. Scores for the question How satisfied are you with Mackenzie Investments as a place to work? increased from a mean of 3.69 out of 5 in 2015 to 4.38 in 2016.

Client: 
Maaike Sauerborn, Program Leader Strategic Vitality Management
Facilitators: 
Pepijn Nicolas, Kersti Vervloet, Floor Daver and Maarten Rienks
Location: 
Den Haag, The Netherlands

Impact

57 schools (88%) have developed and implemented Strategic Vitality Management, affecting 52,000 employees.

A strong network of 530 professionals established itself and is being successful on HR-subjects beyond Strategic Vitality Management.

Client: 
Ravi Hirwani, Chief Executive Officer Wockhardt Super Speciality Hospital, Mira Road
Facilitators: 
Vinisha Jayaswal and Ruru Mehta
Location: 
Mumbai, India

Impact

Inpatient Satisfaction Index increased 19 percentage points in 5 months.

Outpatient scores for efficiency and courteousness of staff increased 13 percentage points in 6 months.

Utilisation of pneumatic chute in wards increased 36 percentage points in 6 months.

Silver award

Client: 
Joe Evans, Federal Aviation Administration (FAA), Second Level Engineering En Route and Oceanic (SLE ERO)
Facilitators: 
Lauren J. Thomas and James Stakem III
Location: 
Washington DC, United States

Impact

The facilitated table top simulation workshops had a significant impact on the Second Level Engineering En Route and Oceanic (SLE ERO) organisation, and the benefits were also observed more widely across the Federal Aviation Administration (FAA).

Client: 
Dai Ninghong, Associate Director of MBA Program
Facilitators: 
Steven Five, Eva Zhao, Danny Yao, Cindy Le, Jay Zheng, Chen Xi, Sally Peng and Aileen Wang
Location: 
Shanghai, China

Impact

Attrition rate of core organising team members decreased by 15%.

Number of applicants to join core organising team increased by 15% year on year.

Time required to plan orientation events reduced by 30 days.

Client: 
Rick Yecny, Chief Administrative Officer and Chief Mission Officer
Facilitators: 
Kathy Smith—KJ Smith Associates
Location: 
Florence, United States

Impact

Five Memos of Understanding that provide the basis for sustainable Network governance were signed.

As at 30 June 21017, the Network had received $157,000 in grant funding to support its strategic plan.

Client: 
Christopher Higgins, Chief Information Officer
Facilitators: 
Jan Means CPF, Tammy Adams CPF, Michael Spivey CPF, David Spann CPF, Bob Jensen, Carol Chase CPF, Janet Fligge CPF and Patty Torkelson CPF
Location: 
Minneapolis, United States

Impact

The number of facilitated work sessions dedicated to capital expenditure (CapEx) projects—our highest priority and most visible efforts—increased by 15%.

Across all major lines of business: