Have you ever found yourself in this situation before? You perfectly planned every detail of your session. On the day of the event, everything is going smoothly until a heated discussion breaks out and your carefully crafted plan goes down the drain.

What the #$%^ just happened?

Join us in this 90-minute session as Sheri Hord, CPF, defines, identifies, and acknowledges conflict as an essential element for group progression.

Additionally, she will compare different facilitation techniques for managing conflict so that next time conflict arrives, you can turn that "What the #$%^ just happened?" moment into a catalyst for positive action.

Don't miss this insightful session!

Register