Dawn Sutherland
First name
Dawn
Middle name
A
Last name
Sutherland
IAF Region
Organization
Sutherland & Associates Inc.
Sectors
Private sector/commercial
Professional languages
English
Facilitation practice
I am president of the firm Sutherland & Associates Inc. with over 25 years of experience as an expert strategist, business coach and group process facilitator. I help Business-to-Business and Business-to-Consumer organizations and teams to be more effective and more strategic. My primary services encompass consulting on business strategy and strategic thinking, as well as facilitating strategic planning and other planning processes (including healthcare advisory boards, change management, and benchmarking), problem solving (including process improvement and survey feedback), relationship building approaches (including customer service improvement, team start-up, new leader integration), creative brainstorming, and public and stakeholder consultations. I have experience in many industry sectors, including health sciences (over 65 projects in: medical technology, bio-technology, and pharmaceuticals), information technology, consumer goods, government, professional services, academia (tertiary / post-secondary education), and integrated communications. My education includes a Bachelor of Journalism degree (High Honours) with a minor in psychology (Carleton) and an MBA (McGill and Institut Supérieur des Affaires-HEC, Paris, France.)